Frequently Asked Questions

When you order any CoeFont Voice Font, your full name will be visible to the Voice Font creator. Your name will not be shared with anyone else.

This refers to the number of kanji characters that Voice Font has read since August 2022.

No problem, just make sure to give credit to CoeFont. Display “Voiced by CoeFont.CLOUD” in your video or other easily viewed area such as the summary section.

If your selected plan includes commercial usage rights, it is possible to sell or distribute audio using a CoeFont Voice Font. However, please credit CoeFont (Voiced by CoeFont.CLOUD).

Yes. Small businesses, including paid creators and influencers with registered businesses, must choose the Enterprise Plan to entitle them to commercial use rights.

Here are some examples of how you can use CoeFont without it being considered commercial use: You can make videos for private use or post videos to personal social media accounts (excluding monetized accounts). You can distribute music, videos, games, or other audio works as long as you provide them for free. However, the following examples would be considered commercial use: If you sell audio or any product using audio created with CoeFont. If you use the audio for an answering machine at a registered business.

It is prohibited for an individual user to designate anyone other than themselves as the CoeFont creator. Please refer to the Prohibited Activities Section in our Terms of Use for more information.

If the company has an account with multiple users, and you are one of their registered users, then it would be possible as long as the Voice Font is being used for company purposes.

If you are not a registered user of that company, then it would be considered account sharing and therefore prohibited.

Please record in a natural tone of voice or the tone you wish to create. The reading style and reading speed will also be reflected to some extent in the Voice Font.

For a high-quality and clear voice tone, it is recommended to use a high-quality microphone and record in a noise-free environment.

If you have a talent for impersonations, you can create any voice you want. However, maintaining consistency is crucial for a convincing performance. Consider accent, tone, inflection, and speed throughout the recordings in CoeFont Studio.

Of course you can! You can take a break whenever you like and return later to pick up where you left off. However, when you come back, make sure that the recording environment is similar to the one you recorded in before; different settings can affect the quality of the Voice Font, resulting in lower-quality audio.

After confirming you understand the payment system, you will be directed to CoeFont Studio. Press the record button to start recording. Don't worry about making mistakes, you can record as many takes as you need.

Once you publish a Voice Font, it will be featured on our new Voice Fonts list and added to the CoeFont libraries for other users to access. If no license is required, other users will be able to use your Voice Font without requesting permission.

Commercial use is available to those registered for the Standard and Enterprise plans. Check out all our plans here.

Yes, each character uses 5 points.

If it is displayed so that a third party can see and understand, it is acceptable to place the Voiced by CoeFont.CLOUD credit in the summary section. For Free and Lite plan users: It is necessary to display the Voiced by CoeFont.CLOUD credit. For Standard and Enterprise plan users: It is optional.

In Chrome preferences, you can rename the generated audio files and change the download destination by checking “Advanced” -> “Downloads” -> “Check where each file is saved before downloading”.

Lite and Standard Plans: credit card Enterprise Plan: bank transfer If you wish to pay by bank transfer, get in contact with us about signing up for the Enterprise Plan.

We're sorry to hear that your payment was unsuccessful. It's possible that there was an issue with your card number, CVC, or card expiry date. We understand how frustrating this can be, but please double-check to ensure everything is accurate. Unfortunately, there are certain debit cards that we are unable to accept at the moment, but we are working towards expanding our payment options to better serve you.

If you are subscribed to the Lite or Standard plan, your subscription will renew on the same date as your original subscription. For instance, if you joined on November 15th, your subscription will renew on December 15th. On the other hand, if you have an Enterprise Plan with monthly renewals, your subscription will renew automatically on the first day of the following month. Therefore, if you subscribed on November 15th, it will renew on December 1st.

We'd be glad to help you with getting a receipt. Simply fill out this form to request one. Please keep in mind that we cannot provide receipts for Lite Plan users.

We regret to inform you that our free invitation codes are no longer accessible. We apologize for any inconvenience this may cause. However, we invite you to check out our standard plan, which includes a free trial option. We appreciate your interest and hope that you will consider this alternative option.

We understand that waiting for your Voice Font can be frustrating. The creation time can vary based on the quality of your recording and the number of users ahead of you. PRO quality Voice Fonts may take up to 5 days to complete. If you have any concerns or questions, please don't hesitate to reach out to us via this form using your registered email. We are here to assist you every step of the way.

If the text contains prohibited broadcast terms or obscene words, we will block its generation as an invalid string.

Your browser may not be recognizing your microphone. Please refer to this Google Chrome help page for more information on microphone issues. https://support.google.com/chrome/answer/2693767?hl=ja&co=GENIE.Platform%3DDesktop

We understand how important it is for you to keep track of your earnings. We'd like to clarify that the earnings displayed for this month show the total amount you've earned from the beginning to the end of the month. As we move into a new month, the earnings from the previous month will be reset to zero, but don't worry, your overall balance will still be the same

At the moment, you are only able to update your name and phone number on your account. If you'd like to make these changes, please don't hesitate to reach out to us here and we'll do our best to assist you.

The Enterprise Plan can be tailored to meet your needs. Reach out to us here to find out more about how we can support you and your team.

This plan is offered to those who may lose their voice in the future due to vocal cord removal surgery. Applications are available at https://docs.google.com/forms/d/e/1FAIpQLSeOVwgAowmqPDEGgElbInO-X3eqwL0nY8IS1KhJnh9yVF4epw/viewform

No, they will not receive any notification.

Your points will be valid for a period of six months (180 days) from the date of purchase.

At the moment, Averni is completely free, and we plan on keeping it that way for the foreseeable future. If anything changes, we'll make sure to give you plenty of notice beforehand.

Absolutely! As of July 31st, 2021, we have supported both national and international phone numbers.

No, we won't delete your Voice Fonts.

Yes, I'm afraid it will be deleted.

Rest assured that your points will not be deleted.As long as you re-enter the plan before the points expire (which is 6 months from the date of purchase), they will be waiting for you to use when you re-join.

CoeFont Co., Ltd (referred to as CoeFont) is dedicated to maintaining company-wide information security. Our policy aims to safeguard information assets from threats such as accidents, disasters, and crimes. By upholding this commitment, we aim to earn the trust of our customers and society as a whole. Management Responsibility: Our management team is committed to consistently improving and enhancing our information security measures. 3. Employee Efforts: Our workforce must acquire the requisite knowledge and competencies pertaining to information security and remain steadfast in safeguarding confidential data. 4. Compliance with laws, regulations, and contractual requirements: We are committed to upholding all legal, regulatory, and contractual obligations pertaining to information security, and we strive to meet the expectations of our customers. We take great care to ensure a safe and secure environment for all our stakeholders by following established norms and industry best practices. 5. Response to Violations and Accidents: If there are any breaches in information security or if any laws, regulations, or contractual obligations are violated, we will take necessary actions to address the issue and ensure there are no reoccurrences.

If you're using ゆっくりMovieMaker4 for free, you can take advantage of Voice Fonts Arial (Normal, Joy, Anger, Sorrow, and Music) and Mirial (Normal). To access additional Voice Fonts with ゆっくりMovieMaker4, you will need to subscribe to the Enterprise Plan to get access to the CoeFont API.

To cancel your paid plan, simply switch to the Free plan through the Account Settings section under Payments and Plans.

If you're thinking about deleting your account, please keep in mind that all your user information, including your work, will be permanently removed. To get started, make sure to cancel your paid plan first. Once you've done that, you can go ahead and request account deletion here. Just keep in mind that it can take up to a month for everything to be fully deleted. Thank you for being a part of our community! We are sorry to see you go.